Delivery Policy
Shipping:
Please allow 10 days for your order to arrive from the shipping date. If more than 20 days have passed please email us at sales@adrplexus.com to review the status of your order. Refunds will be handled through email if necessary. Most of the products are related to e-learning modules for which USERNAME and PASSWORD will be sent to you withing 48 working hours
Shipment Mode
We will be using only SPEEDPOST as courier . We will update you the tracking number once the shipment has been made
Cancellation and Refund Policy
Please note courses purchased involves online registration and activation and they are not refundable under any circumstances. Full 100% refund will be processed , if the purchase is cancelled within 24 hours of purchase.
In case any of the courses gets cancelled from our end , We will notify you of the approval of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at sales@adrplexus.com with your bank statement